Policies

It is with a sense of obligation to transparency that we outline our return policy. Our standard practice aligns with a no-return policy, a stance we adopt with careful consideration given the nature of our product.

However, we acknowledge that in the course of transit, unforeseen mishaps may occur, leading to potential damage. In such regrettable instances, we implore you to promptly contact our dedicated customer service team. They stand ready to guide you through the process of rectifying any damage incurred during delivery, ensuring that you receive the undamaged, exquisite item you rightfully expected.

Your satisfaction remains at the forefront of our endeavors, and we trust this exception to our return policy reflects our commitment to ensuring your experience with us is nothing short of exceptional.

If you have have encountered an issue with your order, please reach out to us immediately via email: query@shopcuratrix.com

Last Updated: 13 November, 2023

In our commitment to transparency and safeguarding your privacy, we present our privacy policy with the utmost respect for your rights and considerations.

This Privacy Policy describes how Curatrix (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopcuratrix.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Information Collection:
   We collect only the necessary information required for the provision of our services. This may include personal details such as name, contact information, and, where applicable, transactional data.
2. Usage of Information:
   The information gathered is utilized solely for the purpose of enhancing your experience with our services. Be assured that your data is treated with the utmost confidentiality and is not shared with external parties without your explicit consent.
3. Data Security:
   Our digital infrastructure employs industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. We continuously strive to uphold the highest standards to ensure your data remains secure.
4. Cookies:
   Like many online platforms, we employ cookies to enhance your browsing experience. These are used for analytical purposes, and you have the option to manage cookie preferences through your browser settings.
5. Third-Party Links:
   Our website may contain links to third-party sites. We advise reviewing the privacy policies of these external entities, as we hold no responsibility for their practices.
6. Updates and Amendments:
   This privacy policy is subject to periodic review and may be amended to reflect any changes in our practices. We recommend checking this page for updates to stay informed about how we handle your information.
7. Contact Information:
   For any queries or concerns regarding your privacy, please do not hesitate to contact us at query@shopcuratrix.com

Your trust is of paramount importance to us, and we are committed to upholding the highest standards in safeguarding your privacy. We appreciate your continued patronage.

We present our terms of service with the utmost regard for clarity and fairness.

1. Acceptance of Terms:
   By accessing and utilizing our services, you acknowledge and agree to abide by the terms outlined herein. Should you disagree with any part of these terms, we kindly request you refrain from using our services.
2. User Responsibilities:
   Users are expected to use our services in a manner consistent with all applicable laws and regulations. Any unauthorized use, including but not limited to, hacking, data mining, or any other illicit activities, is strictly prohibited.
3. Intellectual Property:
   All content and materials provided through our services, unless otherwise stated, are the intellectual property of Curatrix. Users are prohibited from reproducing, distributing, or modifying said content without explicit consent.
4. Data Security:
   While we take measures to secure user data, it is the responsibility of users to safeguard their login credentials and personal information. We shall not be held liable for any unauthorized access resulting from negligence on the part of the user.
5. Service Modifications:
   We reserve the right to modify, suspend, or discontinue any part of our services at any time. Users will be duly informed of any significant changes that may affect their experience.
6. Limitation of Liability:
   To the extent permitted by law, [Your Company Name] shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
7. Contact Information:
   For any inquiries or concerns regarding our terms of service, please contact us at query@shopcuratrix.com

We appreciate your attention to these terms and your continued use of our services. Your satisfaction and adherence to these terms contribute to a positive user experience for all.